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okjkt70 Legal Starts With Clear Terms

okjkt70 Legal sets out how your account access, wallet records and personal details are handled before you enter the lobby.

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CONTACT ROUTES

Where Legal Questions Meet Account Help

A clear contact path helps when a Legal question concerns a phone check, wallet record or access decision.

Account help channel Ask us to clarify a Legal term, account requirement or phone verification step through the help area attached to your account. Include the account contact detail you used, but never send your password or a one-time security code.
Wallet status path For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, open the cashier history first and attach the relevant receipt reference. We can then connect the payment record with the Legal question you are raising.
Data request route When you want to ask about stored details, cookies or a correction, use the privacy request route in account help. Tell us which record needs attention and how you want our reply delivered after verification.
DATA PRACTICE

How We Apply These Legal Rules

Legal wording matters most when it explains what happens to your details after an account action.

Data handling

We use the details linked to your account to process access, phone verification, wallet status checks and policy enquiries. We do not need your password in a support message, and you should remove sensitive codes before sending a screenshot.

Cookie choices

Cookies may keep your sign-in state, language setting or page preferences available during a session. If you clear them, you may need to complete the account access step again on your next visit.

Account security

Phone verification is required before account access, and unusual changes may need an additional check. Keep your phone number current, use a private device when possible, and contact us if an account detail changes without your request.

Record retention

We retain account, payment and contact records for the period needed to operate the account, address disputes and meet applicable legal duties. A retention question can be sent through the data request route for a specific record.

Who to contact

Our account help channel is the first route for Legal questions about access, DANA or QRIS records, cookies and personal details. Include a short subject and the relevant account reference so we can locate the correct record.

Requesting changes

You can ask us to correct an inaccurate account detail or explain a stored record after we confirm your identity. State the requested change clearly; we will tell you if supporting proof is needed before editing the record.

Legal Answers Before You Open An Account

These Legal answers address the questions we expect before an Indonesian account is opened or a wallet record is queried. Read them alongside the current terms shown during account creation. If your situation is different, send the exact question through account help so we can check the relevant account and policy record.

okjkt70 Legal covers account creation, phone verification, access conditions, wallet records, cookies, security, stored details and requests for correction. It also explains how to contact us when a policy term affects your account or a DANA, OVO, GoPay or QRIS record.

Access depends on local law and is offered only where local law permits. Your account location, submitted details and the access notice shown during account creation may affect availability. Read that notice carefully before completing phone verification or sending a wallet request.

Phone verification connects your account to a contact detail you control and helps us reduce unauthorised access. Complete the verification step before account access. If the code does not arrive, use account help rather than sharing the code with another person.

DANA and QRIS records may be checked against the account details and receipt reference supplied during a wallet request. This helps us answer a status question accurately. Send the cashier reference through account help, and do not include your wallet password or security code.

Yes. Send a data request through account help with the detail you believe is inaccurate and the correction you want. We may verify your identity before changing the record, and we will explain if supporting proof is required for that request.

The Legal terms describe cookies used for sign-in state, language settings and page preferences. Clearing cookies can remove those settings and require another account access step. If you want a specific cookie question answered, name the device and browser in your request.

Read the access notice shown during account creation first, then contact our account help channel with the exact message and your account reference. Do not create duplicate accounts to bypass a policy check. We will explain the available route where local law permits.

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